Refund Policy

RETURNS AND EXCHANGES

Returns will be accepted for a period of 30 days starting from the date of your order. The units can be returned or exchanged, but only in the case of a manufacturer defect.

To initiate a return or an exchange, please email us a brief description of the issue along with a short video (not exceeding 20 MB) or clear images of your unit issue(s) and the packaging at help@tomboltons.com.

After the video or images of the unit have been inspected, and if the unit qualifies, a refund or replacement will be provided.

We will respond to your message within 24 hours.

Thank you - Team Tomboltons.com